Return Policy

Return & Exchange Policy

All sales are final. We only offer refunds or exchanges for items that arrive damaged or are defective.

If you receive a damaged or defective item, please contact us within 7 days of delivery with your order number and clear photos showing the issue. We will review your request and, if approved, offer a refund or exchange.

We do not accept returns or offer refunds or exchanges for reasons other than damage or defects.

International Shipping & Third-Party Forwarding

Calamus & Honey ships within the United States only. Customers who choose to use third-party package forwarding services to ship internationally do so at their own risk.

We cannot guarantee successful international delivery or provide assistance with customs, import restrictions, additional shipping fees, or issues arising after a package has been received by a forwarding service.

We are not responsible for loss, damage, delays, or delivery failures occurring after a package has been transferred to a third-party forwarding service. Refunds or replacements will not be provided for issues arising during international forwarding, except where required by law.

Thank you for your understanding and for supporting our small business.